About this Webinar

November 2, 2022 • 12:00 PM – 1:00 PM ET

The utilization and implementation of eServices for both pharmacy and medical benefit products continues to be evaluated by the patient support services industry, albeit with mixed results.  Both in-sourced and out-sourced biopharma patient support programs seek to optimize the use of eServices for many reasons, with a bias toward accelerating patient access and achieving scale economies in program operations.

This session will:

  • Step through lessons learned
  • Compare and contrast the eServices request and response data fields
  • Level-set expectations whether the full statement of benefits can be achieved via eServices (or not)
  • Highlight salient use cases applicable for eServices relative to other use cases that require some combination of eServices and traditional payer outreach


Bill Dupere

Practice Lead & Vice President, Market Access Solutions, TrialCard

Sponsored By:

TrialCard Incorporated is a full-service life sciences commercialization company that provides comprehensive solutions that span the entire biopharmaceutical value chain. In addition to a foundation of fully integrated, digitally enabled patient support services, its broader offerings include everything from late-stage clinical trial supply management to post-marketing HCP engagement services and proprietary data-as-a-service payer intelligence and insights. Founded in 2000, TrialCard provides commercialization support for more than 400 life science customers and has connected over 36 million patients with more than $22 billion in branded drug savings to date. The company is headquartered in Morrisville, North Carolina. For more information about TrialCard, please visit www.trialcard.com