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Redefining Customer Experience: Meeting Consumers Where They Are and (Re)Building Trust

June 20, 2023 11:00 AM 11:50 AM

Engagement & Experience

Speakers

Rahul Kak

Vice President, Customer Health and Experience

Keisha Mullings-Smith

Vice President and Chief Experience Officer

Victoria Spaulding-Burford

Vice President

Susan R. Kirsh, MD, MPH

Deputy Assistant Under Secretary for Health for Discovery, Education and Affiliate Networks (DEAN)

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